Maintenance / Helpdesk / Support
- Extended Warranty
- Provides additional warranty coverage after supplier’s 1st year coverage.
- Optional on site collection/delivery
- RMA Services
- Hardware Maintenance: [24x7] [8x5]
- Next Business Day Delivery
- Engineer response within SLA period
- Spare storage and admin, including delivery to customer site within SLA period
- Optional repair services
- Optional hot swap equipment program
- On-site Maintenance: [24x7] [8x5]
- Engineer response within SLA period
- Engineer on site within SLA period