Maintenance / Helpdesk / Support

  • Extended Warranty
  • Provides additional warranty coverage after supplier’s 1st year coverage. 
  • Optional on site collection/delivery
  • RMA Services
  • Hardware Maintenance: [24x7] [8x5] 
  • Next Business Day Delivery 
  • Engineer response within SLA period
  • Spare storage and admin, including delivery to customer site within SLA period
  • Optional repair services
  • Optional hot swap equipment program
  • On-site Maintenance: [24x7] [8x5]
  • Engineer response within SLA period 
  • Engineer on site within SLA period